Welcome to LUDCI.eu!
We respect your right to privacy. This Privacy Policy sets out details of the information collected from you and how these will be used. This Privacy Policy should be read alongside, and in addition to, the Terms and the Cookies Policy. Please read this Privacy Policy carefully.
Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms.
1. About Us
1.1. In this Privacy Policy, references to “we” or “us” are to LUDCI.eu, a company incorporated in Luxembourg city, Luxembourg (trade register B243042) whose registered office is at 29 Boulevard Prince Henri, L-1724 Luxembourg who will be the controller of any personal data processed as described in this Privacy Policy.
1.2. If you have any questions about your personal information, please click on “contact support”.
2. Website, Product line and Content Use
This Privacy Policy applies across all product lines of the LUDCI.eu Website and Content, including its article series, journal series, gala (event series), online courses, social media channels, donations, adverts, communications consultancy and future merchandise. Partner Institutions or other linking sites found on the Website may also gather information with their privacy policies being consulted where appropriate and applicable.
3. Collection of Information
3.1. When you access LUDCI.eu (desktop, mobile, social media channels) we may collect, store, and use certain of your personal information in line with this policy. We may also ask you for information when you report a problem; inquire a question or provide a clarification.
3.2. To register or make a purchase on the Website, we ask for your credentials, such as name, surname, email, company, title etc. or your name and email address. As part of your profile, you may also provide your location to support us tailoring the service to suit you. We may also ask you about your gender and educational history or qualifications in order to understand more about you (responding to such questions will be optional). When you make a purchase, our payment service provider, will also collect and process your credit card or other payment details and issue an invoice for all services paid. A refund policy is not accepted at the moment as the access to our services is content based and upon payment a paid article can be viewed; a journal can read; an event can be attended, and a course can release specific information to that course. Any correspondence back to our team is kept and recorded.
3.3. We may also collect data relating to your visits to the Website that cannot identify you but records your use of our Website and Content including, for example, details of how long you have used the Website and the Content for.
3.4. We may also collect your computer’s IP address to help us tailor the service to your location.
3.5. If you elect to verify your identity through our website, our identity verification partner will receive directly from you, process and store your personal information and identity documentation for this purpose. Our identity verification partner may store your information for a maximum of 5 days for the sole purpose of resolving user support issues. Upon successful verification of your identity, we will store only the name given on your identification documentation.
3.6. Finally, we may receive information about you from third parties (such as credit reference agencies) who are legally entitled to disclose that information.
4. Information Use
4.1. By accessing LUDCI.eu and product lines, via any means, and using its Content, or making a purchase via the Website, you agree that your personal information may be collected, stored, used, and shared by us and our partners, and content providers, or third parties we work with, for any of the following purposes:
- to provide, maintain, protect and improve the quality of the website, content and overall product lines we offer, including by conducting anonymised market research, and to protect us and our users;
- to provide a personalised browsing experience when using the website, content and overall product lines;
- to fulfil any contractual agreements between you and us;
If you have paid to receive content or a product line from us, to send you details of our other products and services which we think may interest you, unless you opt out as described at paragraph 9.1.3 below. You can control your email preferences on the settings page.
- to tailor our advertising on social media to your use of the website, content and overall product lines we offer;
- to manage your profile that you hold with us;
- to allow you to use the full range of features on or via our website, content and overall product lines we offer;
- to send you content-specific email notifications;
- to comply with legal and regulatory requirements;
- to contact you occasionally in order to invite you to share your opinions and experiences of LUDCI.eu;
- to allow universities and other partner institutions that provide Content to perform academic research (as more fully set out in paragraph 12 below);
If you have purchased to publish your own articles with LUDCI.eu news or journal:
- to collect, moderate and present reviews and ratings of our Online Content to be published on our website; content and overall product lines we offer;
- in order to provide third party goods or services available through our website, content and overall product lines we offer; including (but not limited to) confirmation of the content you have purchased (paid news; article or journal submission; gala/event participation; course attendance) or published.
4.2. We may use your email address to send you newsletters, events, online courses, news items, journal items, notices and updates about our Services. You can control your email preferences on the settings page (please add the relevant link).
With your permission and/or were permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone sms with information, news, discounts/offers of our relevant products. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations, with the opportunity to opt out.
5. Storage of Your Information
5.1. All information is stored on our secure servers and upon your registration to attend an event; take a course; submit an article; receive our paid news or buy our merchandise, we will send the necessary information to your registered email.
We will also ask you to choose a password which enables you to access the Content purchased. You are responsible for keeping this password confidential and not sharing it with anyone.
5.2. In addition, we (or third parties acting on our behalf) may also store or process information that we collect about you in countries outside the European Economic Area, which may have lower standards of data protection. We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.
6. Legal Basis for Processing Your Information
6.1. Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
6.2. However, we will normally collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your rights. In some cases, we may also have a legal obligation to collect personal information from you.
6.3. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your information).
6.4. Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
7. Disclosure of Your Information
We may disclose your personal information to third parties when permitted by law including:
(a) with your consent;
(b) to our suppliers for them to help us provide our services to you, this includes:
- universities and other partner institutions that provide content;
- our provider of customer relationship management services (which allows us, for example, to send personalised email communications to you);
- our provider of file storage and management services if you email us directly;
- our payment services provider (as discussed at paragraph 3.2 above) when you make a purchase to process your payment;
- our identity verification partner (as discussed at paragraph 3.5 above) to verify your identity where you choose to select this option;
- our customer service software if you contact our IT team; and
- our third-party review and ratings partner, who assists us with collecting and moderating your review and rating of our content and media services; and
These suppliers’ use of your personal data may be subject to their own privacy policies, which are available on their websites, and which we suggest that you take the time to familiarise yourself within the relevant circumstances set out above.
(c) if we sell or buy any business or assets, in which case we may disclose your information to the prospective seller or buyer of such business or assets, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy;
(d) if all, or substantially all our assets, are acquired by a third-party if they continue to use your information substantially in accordance with the terms of this Privacy Policy, in which case information held by us will be one of the transferred assets; and
(e) if we are under a duty to disclose or share your information to comply with any legal obligation, or to enforce or apply our Terms and other agreements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
8. Data Retention
8.1. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
8.2. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. Your Rights
9.1. You have the following data protection rights:
We maintain a procedure to help you confirm that your personal information remains correct and up-to-date or choose whether you wish to receive material from us or some of our partners.
In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact form (Please add the link)
You may unsubscribe from certain email communications by following the Unsubscribe link in the email communication itself. You may also email us at ludcieu@gmail.com in order to access, correct, or update your personal information on our systems. We will answer every email as promptly as possible.
Similarly, if we have collected and process your personal information based upon your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you have any privacy-related questions or unresolved problems, you may contact us using the information provided at paragraph 14 below.
LUDCI.eu and product lines, may from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies that would need to be checked before submitting any information.
10. Children
We strongly believe in protecting the privacy of our children. In line with this belief, we do not knowingly collect or maintain personal information from persons under 13 years of age, and no part of our LUDCI.eu services and product lines is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access LUDCI.eu at any time or in any manner. We will take appropriate steps to delete any personal information of persons less than 13 years of age.
11. Cookies
11.1. LUDCI.eu uses cookies. Cookies are small files stored on your computer’s hard drive which are used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website or content may no longer be available to you.
11.2. For more information about cookies, including further details as to what they are and how to refuse them, please see our Cookies Policy. (Please add the link)
12. Links to Third-Party Websites
12.1. When clicking on a link within a course step or in a course email, you will be taken to a third-party website, the use of which has been arranged by and is the responsibility of the course providing organisation.
12.2. On this website you may be asked to submit some information about yourself. Please make sure you are familiar with the terms and conditions and privacy policy of the third-party website before submitting your information.
12.3. The course providing organisation will only use your personal information for the purpose stated in the course and in accordance with the terms of the third-party website.
13. Updating this Privacy Policy
We may update or amend this Privacy Policy from time to time, to comply with law or to meet our changing business requirements. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Any updates or amendments will be posted on the Website. By continuing to access the Website and using our Content, your access and use will be subject to these updates and amendments.
14. Contacting LUDCI.eu
If you have any questions, comments, or complaints about this Privacy Policy, please contact us using the following contact details: ludcieu@gmail.com
This page was last updated on 21/07/2023.
